At Cleo Paperie, we are committed to delivering your orders quickly and reliably. This Shipping Policy explains our delivery practices and what you can expect when shopping with us.
Shipping Locations
- We proudly ship worldwide.
- Please ensure your shipping details are complete and accurate to avoid delays or failed deliveries.
Shipping Method
- All orders are shipped through trusted courier and delivery partners.
- Payment is accepted only by cash on delivery (COD) at the time of receiving your order.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- You will receive an email confirmation with your order details once your order is placed.
Delivery Time
- Delivery times vary depending on your location:
- Local orders: usually 5–7 business days.
- International orders: typically 10–20 business days.
- Delivery times are estimates and may be affected by customs processing, courier delays, or other unforeseen events.
Shipping Costs
- Shipping costs, if applicable, will be displayed at checkout before you confirm your order.
- In some cases, additional customs duties, taxes, or import fees may apply for international shipments. These charges are the customer’s responsibility.
Failed Deliveries
- If delivery cannot be completed due to incorrect address details or refusal to accept the order, the shipment may be returned to us.
- In such cases, customers may be responsible for re-delivery costs.
Order Tracking
- Once your order is shipped, tracking details (if available) will be shared with you via email.
- Please allow some time for tracking information to update.
Contact Us
For questions regarding shipping or to report delivery issues, please contact us at:
Email: [email protected]